Comtrend Corporation Powerline PowerGrid DH-10P User's Guide download pdf (Page 10)

TROUBLESHOOTING

Ethernet LED is OFF

There is more than one

Powerline Adapter with AP

led ON

STATUS LED is RED

Check that the Ethernet cable is correctly plugged in both

Powerline Adapters.

If there is more than one AP LED ON, it means that key exchange

process has failed.

1. - Perform a Factory Reset on one of the Powerline Adapters.

(See Appendix I for Factory Reset procedure).

Status Led is RED.

2. - Repeat network configuration procedure again (See Appendix II)

If the indicator STATUS is red, this means that the Powerline Link

is not able to play a video Stream.

1. - Try to reposition the Powerline Adapter in other wall outlet in

order to obtain a ORANGE or GREEN indication.

2.- Plug the Power Strip directly into the female plug of the

Powerline Adapter (Please refer to the Installation Guide section)

The Powerline Adapter has been designed to be a reliable and easy-to-use

home network device. However, should you experience any problems, please

refer to the list below to aid in troubleshooting.

1 2 ... 5 6 7 8 9 10 11 12 13 14 15 16

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Comtrend Corporation Powerline PowerGrid DH-10P User's Guide Page 10